Regarding the Handling of Fraudulent Orders

Regarding Our Policy on Fraudulent Orders
Thank you for shopping at the Art Brown official online store.

To prevent fraudulent orders placed by impersonating others or using fictitious identities, we may contact the person who placed the order and cancel orders that meet any of the following criteria.

• The order resembles previously detected fraudulent orders.
• The order was placed using a high-risk internet connection (Web proxy).
• The billing address or credit card address is unknown.
• The postal code of the billing address does not match the address registered with the credit card.
• The name on the billing address does not match the name on the credit card.

We also ask that you check your credit card statement again to ensure there are no suspicious charges from the card company.

If you find any charges you do not recognize, please contact your credit card company.

If you have any questions about this matter, please contact us here.

We apologize for any inconvenience and appreciate your understanding and cooperation.